Vice President of Sales and MarketingSirine Karray

Bleemeo monitoring now connects natively to ilert. Threshold breaches reach the responder on duty through your escalation policy and close automatically once the issue clears.

This quarter, ilert shipped updates across status pages, ChatOps, Event Flows, alerting, and integrations. Status pages were redesigned for clarity, Google Chat was added alongside Slack and Microsoft Teams, and Event Flows gained a Transform Event node with execution logs and support hours-aware Wait nodes. New capabilities also include teams in escalation policies, a Viewer role, Terraform export, and four new integrations.

The ilert WhaTap integration brings together AI-native observability and AI-first incident management, turning insights into immediate action. This enables teams to automate incident response, reduce MTTR, and improve coordination in complex IT environments.

This article introduces the use cases of GenAI across the stages of the incident management process, beginning with the preparation stage. It explains how AI can be leveraged for efficient, effective, and accurate on-call scheduling, including examples from ilertAI.