ilert AI SRE

AI SRE that takes the night shift

Launch an AI investigation from any alert and get root cause with evidence in minutes, inside your incident management platform, built and hosted in Germany.

Trusted by 5000+ teams
Bechtle, Go Inspire, Lufthansa Systems, OHB, Bertelsmann, REWE Digital
The loop

From alert to decision

Human judgment brackets the AI's work. It gathers the evidence; you decide what happens next.

01

Alert fires

The on-call engineer is alerted.

02

An investigation starts

Initiate the AI SRE to run the root cause analysis.

03

AI investigates

Logs, metrics, recent changes, past incidents.

04

AI proposes findings

A suggested next action, backed by evidence.

05

You decide and execute

Approve, adjust, or dismiss. The action is yours to take.

One click from alert to investigation

The AI is native to the platform that owns your alerts, on-call, and escalations. No integration project. Service, owner, schedule, and incident history are already in context.

EU-hosted, EU-processed, including the AI

Built and hosted in Germany. AI workloads run on dedicated servers in Frankfurt and Stockholm. For EU customers, no data leaves the EU. GDPR-native. ISO 27001 certified.

Autonomy you set, not autonomy you're sold

Governance levels define exactly what the AI may do. At GA: investigate and propose. Nothing changes in production without you.

Trust & governance

Built to be trusted near production

Autonomy level
audit · enforced
L1 · Investigate & propose
GA · YOU ARE HERE

The AI reads, reasons, and recommends. It never acts.

L2 · Approved actions
not enabled

Runs specific actions only after you approve each one.

L3 · Bounded autonomy
not enabled

Acts within limits you define, with every step logged.

Explicit approval

Nothing changes without you.

Full audit trail

Every step is logged.

No model training

Opted out with all LLM providers.

EU processing

Frankfurt & Stockholm.

Off switch

AI features are optional.

Certified

ISO 27001 · GDPR.

Platform fit

A module of ilert incident management, not another tool

AI SRE sits inside the platform that already runs your response, between the alerting and on-call that pages you and the status pages and postmortems that close the loop.

Prepare & Respond
Alerting & on-call
Investigate
ilert AI SRE
Communicate & Learn
Status pages & postmortems
The ilert agents across the lifecycle
Prepare

On-call schedule assistant

Builds and balances rotations before you go on call.

Respond

AI Voice Agent

The first responder for calls.

Communicate

AI status updates

Drafts status page updates from the live incident.

Learn

AI postmortems

Assembles the timeline once the incident resolves.

If you want to get alerting that works with lots of different platforms, is easy to set up and is cost effective, then get ilert. There are lots of platforms out there, but how often can you say that you haven't had to engage with the support team once in 3 years? That alone is worth its weight in gold.

Michael Ives
Group IT Director at Go Inspire

ilert is a low maintenance solution, it simply delivers [...] as a result, the mental load has gone.

Tim Dauer
VP Tech at fulfillmenttools

We are using ilert to fix our problems sooner than our customers are realizing them. ilert gives our engineering and operations teams the confidence that we will react in time.

Dr. Robert Zores
Chief Technology Officer at REWE digital

Questions engineers actually ask

Where does A Idata processing happen?

All AI workloads run on dedicated servers hosted in our EU regions: Frankfurt and Stockholm.

Do you send data to OpenAI?

For EU customers, all AI processing happens within Europe on AWS or Microsoft infrastructure. No data leaves the EU, and nothing is sent to OpenAI's global endpoints. Customers outside the EU may use OpenAI or AWS, always under strict access controls and encryption.

Do you use my data to train models?

No. We have opted out of data training with all of our LLM providers.

Is personal data shared with external AI models?

No. Only alert- and incident-related data is used. No personal or user-level performance data reaches external models.

Can I turn the AI off?

Yes. AI features are optional.

Is support available in German?

Yes. ilert is built in Cologne; support and onboarding are available in German.

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