Alerts & Notifications
Get notified about alerts via push notifications using our mobile apps. Notifications are actionable, so you can acknowledge an alert without opening our app, even from your Apple Watch.
Email notifications about triggered alerts and alert updates. iLert also lets you acknowledge, escalate or resolve alerts via personalized one-click links in email notifications. No need to login into our app.
SMS & voice notifications
Worldwide bi-directional SMS & voice notifications. Acknowledge alerts by replying to an SMS or by pressing a number during a phone call. For many countries, our SMS messages are sent from a local number.
Priority based notification rules
Define notification rules based on the priority of an alert. This lets you use more obtrusive alerting methods for alert that require immediate attention and less obtrusive methods for the ones that don’t.
Temporarily disable one or multiple alert sources for a set period of time. An alert source with an ongoing maintenance will not create any alerts.
Critical alerts on mobile
Our mobile apps support critical alerts. Using critical alerts, you can be assured that you will receive notifications for high priority incidents even if your phone is muted or in Do Not Disturb mode (supported on Android and iOS).
Get insights into an alert with a real-time audit-proof record of all events around an alert, including notifications, assignments, connector events and alert actions.
Dynamically set the alert priority based on support hours that you can define per alert source.
Execute custom defined actions on an alert, either manually, or automatically upon alert creation. E.g. create a JIRA issue, post the alert to Slack, revert last commit from a code repository.