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Alerts & Notifications
Support hours
Support hours
Scale
Dynamically set the alert priority based on support hours that you can define per alert source.
2
Event filters
Event filters
Scale
Accept events that meet your specified conditions. You can filter events by timestamps, count, or select specific event properties.
2
Threshold-based event filters
Threshold-based event filters
Scale
The feature triggers alerts based on event count thresholds. For example, an alert can be triggered if there are more than five events within five minutes.
2
Event flows
Event flows
Scale
Visually create workflows and custom routing to automate how incoming events are handled, based on conditions like priority, source, or support hours.
2
Alert actions
Alert actions
Pro
Execute custom defined actions on an alert, either manually, or automatically upon alert creation. E.g. create a JIRA issue, post the alert to Slack, revert last commit from a code repository. You can also define conditional for when to automatically execute alert actions, e.g. based on alert fields.
3
Alert templates
Alert templates
Pro
Customize the summary and details of alerts to deliver critical information in a format that resonates with your team leveraging built-in and dynamic template variables from your monitoring tools.
3
Time-based alert grouping
Time-based alert grouping
Pro
Alert grouping helps you reduce noise by clustering related alerts within a defined time window or by allowing only one open alert at a time per source.
3
Intelligent alert grouping
Intelligent alert grouping
Scale
Alerts with semantic similarity (even if their content differs) are combined into one using AI.
3
Email notifications
Email notifications
Free
Email notifications about triggered alerts and alert updates. ilert also lets you acknowledge, escalate or resolve alerts via personalized one-click links in email notifications. No need to login into our app.
4
Push notifications
Push notifications
Free
Get notified about alerts via push notifications using our mobile apps. Notifications are actionable, so you can acknowledge an alert without opening our app, even from your Apple Watch.
4
Messenger notifications
Messenger notifications
Free
Get notified about alerts via WhatsApp or Telegram. Notifications are actionable, so you can acknowledge an alert within the messenger without opening our app.
4
SMS & voice notifications
SMS & voice notifications
Free
Worldwide bi-directional SMS & voice notifications. Acknowledge alerts by replying to an SMS or by pressing a number during a phone call. For many countries, our SMS messages are sent from a local number.
4
Priority-based notification rules
Priority-based notification rules
Free
Define notification rules based on the priority of an alert. This lets you use more obtrusive alerting methods for alert that require immediate attention and less obtrusive methods for the ones that don’t.
4
Maintenance windows
Maintenance windows
Free
Create maintenance windows for alert sources or services. A service under maintenance will appear as such on your status page. An alert source with an ongoing maintenance window will not create any alerts.
4
Multiple Responders
Multiple Responders
Free
With multiple responders, you can alert multiple people at the same time and add additional responders to an ongoing alert.
4
Alert re-routing and suggested responders
Alert re-routing and suggested responders
Free
Re-route alerts to other escalation policies and on-call schedules. ilert also suggests a responder to assign the alert to based on historical data.
4
Alert timeline
Alert timeline
Free
Get insights into an alert with a real-time audit-proof record of all events around an alert, including notifications, assignments, connector events and alert actions.
4
Critical alerts on mobile
Critical alerts on mobile
Free
Our mobile apps support critical alerts. Using critical alerts, you can be assured that you will receive notifications for high priority incidents even if your phone is muted or in Do Not Disturb mode (supported on Android and iOS).
4
Escalation delay
Escalation delay
Free
Don't get paged for alerts that resolve themselves within a few minutes and reduce alert noise with delayed escalation
4
Mute notifications
Mute notifications
Free
Silence all notifications during periods when you're unavailable, such as vacations.
4