Use Case

Managed Service Provider (MSP)

Leverage ilert’s ability to manage incidents across multiple client infrastructures to maintain SLAs and enhance client satisfaction.

Features

The complete solution for operations teams

ilert supports multi-tenancy through private teams, offers customizable alerting rules for different clients, and equips teams with comprehensive reporting to demonstrate value to their customers.

Call routing

Direct incoming calls efficiently using schedules and escalation channels to ensure fast incident response.

Alerting

Reliable alerts via voice, SMS, push notifications, Slack & more. Easy acknowledgment, no logins required.

On-Call management

Alert the right person and share on-call responsibility across the team with on-call schedules and automatic escalations.