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Security & compliance
Secure by design. Trusted by enterprises.
ilert is made and hosted in Germany, ISO 27001 certified and GDPR compliant. Every claim below maps to a control or a requestable artifact.
Security
MFA, SSO, and role-based access built in. Encryption in transit and at rest, external penetration tests, automatic offsite backups.
Compliance
ISO 27001 certified and GDPR compliant, with German data protection law as the baseline and an external Data Protection Officer.
Availability
Multiple EU data centers and redundant telecom providers keep alerting available, even during a provider outage.
Security controls
What protects your data
The controls in production today. Full detail in the Information Security Policy.
Control
What ilert does
External penetration testing
Routine tests by external specialists to evaluate and strengthen security measures.
Encryption
In transit and at rest · highest A+ SSL rating.
Offsite backups
Regular and automatic.
Two-factor authentication
Authenticator apps or security keys.
Single sign-on
All SAML 2.0 compliant identity providers.
Role-based permissions
Team-level and account-wide roles.
Compliance
Evidence, ready for your review
ISO 27001 certified, 100% GDPR compliant, with an external Data Protection Officer overseeing ongoing compliance. Standard documents for vendor assessments: public where possible, on request where confidential.
Penetration test report
On request
Request ->ISO 27001 certificate
On request
Request ->DPA & privacy policy
Public
View ->Sub-processor list
Public
View ->DORA compliance package & addendum
EU financial sector
View ->EU financial sector
Digital Operational Resilience Act
ilert proactively aligns with Regulation (EU) 2022/2554 and provides a uniform DORA compliance package and standard DORA addendum for all EU financial-sector customers.
24×7 monitoring & incident notice ≤ 4 h
Active/active EU hosting, RTO ≤ 60 min / RPO ≤ 15 min
ISO 27001-certified ISMS & annual penetration testing
Full cooperation in Threat-Led Penetration Tests (TLPT)
Audit, exit & step-in rights built into the addendum
Availability
Built to stay on
Alerting has to work when everything else doesn't. ilert's infrastructure is built accordingly.
Secure and reliable infrastructure with EU data centers
ilert runs exclusively on cloud providers with data centers in Europe: primary in Frankfurt, disaster recovery in Dublin. Your data stays secure and accessible, even in the event of an unexpected incident.
eu-central-1
Frankfurt · primary
eu-west-1
Dublin · disaster recovery
Reliable communication using multiple Telco providers
SMS notifications and phone calls route through multiple telecom providers, so alerting keeps working even in the unlikely event of a provider outage.
Twilio
Vonage
MessageBird