Security & Compliance

Secure by design. Trusted by enterprises.

Upholding GDPR compliance and ISO 27001 certification, made & hosted in Germany.

Your Trust, Our Commitment:

Unwavering Security & Compliance

Security

Built-in security features such as MFA and SSO. Encryption on all levels and the highest SSL standards. Frequent external penetration tests and automatic offsite backups.

Learn more

Compliance

Our adherence to stringent German data protection laws and GDPR, coupled with ISO 27001 certification, ensures that your operations stay compliant and secure.

Learn more

Availability

We maintain high availability with hosting in multiple EU data centers and collaborations with diverse telecom providers, keeping you
always on.

Learn more

Security

Data security is our top priority. For this reason, we have introduced several processes to ensure the security of your data. Learn more in our Information Security Policy.

Regular external penetration testing

We routinely conduct external penetration tests to evaluate and strengthen our security measures. If you wish to review our latest penetration test report, please click the link below.

Request our latest pentest report

Supporting security features

  • Highest A+ SSL Rating
  • Data encyption in transit and at rest
  • Regular automatic offsite backups
  • Two-factor authentication with authenticator apps or security keys
  • Single Sign On with all SAML 2.0 compliant identity providers Role-based
  • Permission model with team-level and account-wide roles

Compliance

We are ISO 27001 certified, 100% GDPR compliant and have appointed an external Data Protection Officer to ensure our ongoing compliance.

Commitment to Data Protection

As a German company, we adhere to stringent data protection laws and the General Data Protection Regulation (GDPR). We prioritize your data security and are committed to maintaining the highest standards of data privacy.

View our DPA and Privacy Policy

ISO 27001 certified

ilert GmbH is proud to be ISO 27001 certified, which testifies to our commitment to secure information management and data protection. We abide by internationally recognized standards to provide you with the best security practices.

Request our certificate

Subprocessors with data centers in the EU

We carefully select our subprocessors and ensure that we have data processing agreements in place with them. Our meticulous selection criteria ensure that all data processing occurs within the EU, preserving the integrity of your data and adhering to European data protection standards.

View our sub-processors

Dedicated Data Protection Officer

We've appointed an external Data Protection Officer to ensure our ongoing compliance with data protection laws and regulations. Your data security is our highest priority, and we're continually working to protect it.

Contact our data protection officer

Availability

When all else fails, you count on us - that's why we're steadfast in our commitment to maintaining unparalleled availability.

Secure and Reliable Infrastructure

Our platform is hosted exclusively by cloud providers with data centers in Europe. Our primary data center resides in the Frankfurt AWS region, and we use the AWS region in Dublin as a disaster recovery region. This ensures your data remains secure and accessible, even in the event of an unexpected incident. View our status page

Reliable communication using multiple Telco providers

In our pursuit of reliability, we partner with multiple telecom providers, including Twilio, Vonage, and MessageBird. This guarantees that SMS notifications and phone calls can still be made, even in the unlikely event of a provider outage.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Our Cookie Policy
We use cookies to improve your experience, analyze site traffic and for marketing. Learn more in our Privacy Policy.
Open Preferences
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.