On-call management & escalations

Maximize accountability and transparency with on-call schedules

ilert makes being on-call easy. Distribute on-call duty while ensuring 24x7 coverage.

Features

Reach the right people and never miss a critical alert

ilert's on-call management features take the hassle out of coordinating your on-call team.
Create schedules in minutes, automate escalations and ensure your business stays always on.

Modern incident management for DevOps teams

ilert helps DevOps teams stay ready, manage on-call with ease, and respond to incidents before they impact users.

Flexible on-call scheduling

Create powerful schedules like follow-the-sun in minutes with ilert’s easy-to-use interface, 24/7 coverage made simple.

Escalation policies

Experience seamless incident response with ilert's escalation policies, allowing you to set multiple rules and timeouts to guarantee no alert goes unnoticed.

On-call widget

A dedicated widget within the mobile app makes it simple to see the current on-call status and take over a colleague's on-call shift when necessary.

What else?

Frequently Asked Questions

What is on-call management?

On-call management ensures you have 24×7 coverage by rotating responsibility among team members. ilert lets you create schedules in minutes, assign escalations, and track who’s responsible at any time.

How do escalation policies work?

Escalation policies map alert sources to teams and team members in defined stages. If someone doesn’t acknowledge an alert, ilert automatically notifies the next person. This guarantees critical alerts reach the right people timely and without manual intervention.

How do flexible on-call schedules with rotating shifts work?

You can build rotating or follow-the-sun schedules using ilert’s interface. Shifts repeat based on your rules, and team members can view and manage their own rotations in the mobile app.

How do on-call reminder notifications work?

ilert sends configurable push reminders before your shift starts so you’re always prepared.

How can I export my on-call schedule to external calendars?

With live calendar subscriptions, you can publish your on-call roster to Google Calendar, Outlook, or any iCal-compatible app.

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