Elevate your incident management

Free trial for 14 days. No credit card required. Cancel anytime.

Monthly
Yearly
Save 20%

Free

Essential incident response for small teams

0

up to 5 users

Start now

Top features:

100 SMS / voice notifications
Push / messenger notifications
Notifications via our mobile apps, WhatsApp & Telegram
On-call management
Inbound integrations
Integrate ilert with any monitoring or ticketing tool to get alerted.
ChatOps integrations
Receive and acknowledge alerts in chat and collaboration tools such as Slack, Microsoft Teams and Discord.
1 Status page included
Email and chat support
API Access
iOS and Android Apps
* Limited to 1 free plan per company

Pro

Comprehensive incident management for fast-growing teams

19

per user per month, min. 3 users

Start free trial

All Free features and...

Unlimited SMS / voice notifications
Time-based alert grouping
Alert templates
Customize the summary and details of alerts to deliver critical information in a format that resonates with your team leveraging built-in and dynamic template variables from your monitoring tools.
Single sign on (SSO)
MTTA / MTTR reports
Get detailed information about key metrics such as mean time to acknowledge (MTTA) and mean time to resolve (MTTR).

Add-ons:

AIOps
Reduce noise with smart alert grouping and filtering, and use ilert AI for status page updates and post-mortem reports.
Free in Beta
Call routing
Hotline for on-call teams: route incoming calls to your on-call team using a dedicated phone number provided by us.
Public status pages

Enterprise

Ultimate incident management with premium support for mature companies

Let's talk

Contact us

All Scale features and...

Internal incident comms
Add an unlimited number of stakeholders and let them self-subscribe to services to receive notifications about incidents that are relevant to them.
Bi-directional integrations
Bi-directional integration with selected tools, e.g. ServiceNow, Autotask, Zabbix, Auvik
Enterprise support
Up to 99,99% uptime SLA
Dedicated CSM
Access to professional services
Audit logging (coming soon)
Trusted by
Explore our add-ons

Only pay for the features you really need

Pro

Call Routing

Reach the right on-call responder by calling a phone number

10

per user, per month

Pro

AIOps

Reduce noise with smart alert grouping and filtering, and use generative AI for status page updates and post-mortem reports.

10

per user, per month

Scale

Stakeholders

Add users with view-only access to incidents, status pages, and services

1

per stake­holder, per month
min. 50 stake­holders

per stake­holder, per month, min. 50 stake­holders

Status page

Customize your status page for your audience

Pro

Public

Accessible by anyone on the internet, no login required.
15

per month

subscribers
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Scale

Private

Accessible only to authenticated users (e.g. through E-Mail Domain Whitelisting, IP-Address Whitelisting, etc.).
125

per month

Scale

Audience-specific

Accessible only to authenticated ilert users and stakeholders. These pages dynamically display services  based on the user's group.
50

per month

Compare plans

Alerts and notifications
Email notifications
Unlimited
Unlimited
Unlimited
Unlimited
Push notifications
Unlimited
Unlimited
Unlimited
Unlimited
Messenger notifications
Unlimited
Unlimited
Unlimited
Unlimited
SMS & voice notifications
100 account-wide
Unlimited
Unlimited
Unlimited
Priority-based notification rules
TRUE
TRUE
TRUE
TRUE
Maintenance windows
TRUE
TRUE
TRUE
TRUE
Support hours
TRUE
TRUE
Alert actions
TRUE
TRUE
TRUE
Alert templates
TRUE
TRUE
TRUE
Mute notifications
TRUE
TRUE
TRUE
TRUE
Time-based alert grouping
TRUE
TRUE
TRUE
Event filters
TRUE
TRUE
Threshold-based event filters (AIOps)
add-on
add-on
add-on
Intelligent alert grouping (AIOps)
add-on
add-on
add-on
On-call management and escalations
On-call schedules
1
Unlimited
Unlimited
Unlimited
Schedule overrides
TRUE
TRUE
TRUE
TRUE
Escalation policies
1
Unlimited
Unlimited
Unlimited
On-call reminder notifications
TRUE
TRUE
TRUE
TRUE
Max responders per escalation level
3
5
10
25
Call routing
add-on
add-on
add-on
AI-assisted on-call schedule creation
TRUE
TRUE
TRUE
TRUE
Incident comms & status pages
Incidents
TRUE
TRUE
TRUE
TRUE
Incident templates
TRUE
TRUE
TRUE
TRUE
Services
TRUE
TRUE
TRUE
TRUE
Service and incident subscriptions
TRUE
Stakeholder users
add-on
add-on
Free public status page
TRUE
TRUE
TRUE
TRUE
Public status page
add-on
add-on
add-on
Private status page
add-on
add-on
Audience-specific status page
add-on
add-on
Custom domain
TRUE
TRUE
TRUE
TRUE
RSS / Atom feed
TRUE
TRUE
TRUE
TRUE
Email subscriptions
TRUE
TRUE
TRUE
SMS subscriptions
TRUE
TRUE
Webhook subscriptions
TRUE
TRUE
Metrics
10
25
25
AI-assisted post-mortem creation (AIOps)
add-on
add-on
add-on
AI-assisted incident communication (AIOps)
add-on
add-on
add-on
Integrations
Monitoring integrations
TRUE
TRUE
TRUE
TRUE
ChatOps integrations
TRUE
TRUE
TRUE
TRUE
Heartbeat alert source
1
Unlimited
Unlimited
Unlimited
ITSM integrations
TRUE
TRUE
2-way integrations
TRUE
SMS alert source
add-on
add-on
Reporting & Analytics
Notification reports
TRUE
TRUE
TRUE
TRUE
Alert & MTTA / MTTR reports
TRUE
TRUE
TRUE
On-call reports
TRUE
TRUE
Administration
Role-based permissions
TRUE
TRUE
TRUE
TRUE
Team-based organization
TRUE
TRUE
SSO
TRUE
TRUE
TRUE
Mobile device security
TRUE
TRUE
Terraform provider
TRUE
TRUE
TRUE
TRUE
Support
Community support
TRUE
TRUE
TRUE
TRUE
E-Mail support
business hours
business hours
24/7
24/7 emergency hotline
TRUE
Uptime SLA
99,9%
99,9%
up to 99,99%
Administration assistance
TRUE
Account / business reviews
TRUE
Expand comparison
Collapse comparison

Compare plans

Free
Pro
Scale
Enterprise
Alerts and notifications
Email notifications
Unlimited
Unlimited
Unlimited
Unlimited
Push notifications
Unlimited
Unlimited
Unlimited
Unlimited
Messenger notifications
Unlimited
Unlimited
Unlimited
Unlimited
SMS & voice notifications
100 account-wide
Unlimited
Unlimited
Unlimited
Priority-based notification rules
TRUE
TRUE
TRUE
TRUE
Maintenance windows
TRUE
TRUE
TRUE
TRUE
Support hours
TRUE
TRUE
Alert actions
TRUE
TRUE
TRUE
Alert templates
TRUE
TRUE
TRUE
Mute notifications
TRUE
TRUE
TRUE
TRUE
Time-based alert grouping
TRUE
TRUE
TRUE
Event filters
TRUE
TRUE
Threshold-based event filters (AIOps)
add-on
add-on
add-on
Intelligent alert grouping (AIOps)
add-on
add-on
add-on
On-call management and escalations
On-call schedules
1
Unlimited
Unlimited
Unlimited
Schedule overrides
TRUE
TRUE
TRUE
TRUE
Escalation policies
1
Unlimited
Unlimited
Unlimited
On-call reminder notifications
TRUE
TRUE
TRUE
TRUE
Max responders per escalation level
3
5
10
25
Call routing
add-on
add-on
add-on
AI-assisted on-call schedule creation
TRUE
TRUE
TRUE
TRUE
Incident comms & status pages
Incidents
TRUE
TRUE
TRUE
TRUE
Incident templates
TRUE
TRUE
TRUE
TRUE
Services
TRUE
TRUE
TRUE
TRUE
Service and incident subscriptions
TRUE
Stakeholder users
add-on
add-on
Free public status page
TRUE
TRUE
TRUE
TRUE
Public status page
add-on
add-on
add-on
Private status page
add-on
add-on
Audience-specific status page
add-on
add-on
Custom domain
TRUE
TRUE
TRUE
TRUE
RSS / Atom feed
TRUE
TRUE
TRUE
TRUE
Email subscriptions
TRUE
TRUE
TRUE
SMS subscriptions
TRUE
TRUE
Webhook subscriptions
TRUE
TRUE
Metrics
10
25
25
AI-assisted post-mortem creation (AIOps)
add-on
add-on
add-on
AI-assisted incident communication (AIOps)
add-on
add-on
add-on
Integrations
Monitoring integrations
TRUE
TRUE
TRUE
TRUE
ChatOps integrations
TRUE
TRUE
TRUE
TRUE
Heartbeat alert source
1
Unlimited
Unlimited
Unlimited
ITSM integrations
TRUE
TRUE
2-way integrations
TRUE
SMS alert source
add-on
add-on
ChatOps
Receive and respond to alerts from chat tools
TRUE
TRUE
TRUE
TRUE
Create alerts from chat tools
TRUE
TRUE
TRUE
TRUE
Dedicated incident channels
TRUE
TRUE
TRUE
TRUE
Who is on-call lookup
TRUE
TRUE
TRUE
TRUE
Reporting & Analytics
Notification reports
TRUE
TRUE
TRUE
TRUE
Alert & MTTA / MTTR reports
TRUE
TRUE
TRUE
On-call reports
TRUE
TRUE
Administration
Role-based permissions
TRUE
TRUE
TRUE
TRUE
Team-based organization
SSO
Mobile device security
Terraform provider
TRUE
TRUE
TRUE
TRUE
Support
Community support
TRUE
TRUE
TRUE
TRUE
E-Mail support
business hours
business hours
24/7
24/7 emergency hotline
TRUE
Uptime SLA
99,9%
99,9%
up to 99,99%
Administration assistance
TRUE
Account / business reviews
TRUE
Expand comparison
Collapse comparison

FAQ

Frequently Asked Questions

How does the trial work?

During our trial period, you get access to our full set of features at no costs. No credit card is required.

What payment options are available?

We currently offer payment by credit card and SEPA direct debit.

Can we pay by invoice?

Payment by invoice is available for the Enterprise plan only. Our self-service tier is built for maximum automation, allowing us to provide affordable plans. Adding custom payment terms or payment methods would result in high running costs and make the current plan prices untenable. If you are interested in purchasing our Enterprise plan, please contact sales. For all other plans, you can use a credit card or SEPA direct debit.

How many monitoring tools can I connect to ilert?

You can integrate as many monitoring tools as you want at no additional charge.

Do you have a demo?

Yes! Please follow this link to test an interactive online demo or schedule a call with one of our sales representatives.

How many users do I need?

Anyone with access to your ilert account can receive alerts or is included in an escalation policy, is billed as a user. For view-only access to incidents, services, and status pages, you need to purchase a Stakeholder add-on, available in Scale and Enterprise plans.

What do I need to use ilert?

ilert is a fully managed software-as-a-service solution. All you need is an internet connection and a modern browser (such as Firefox or Chrome). To use the ilert mobile application, you need an iOS or Android smartphone updated to the latest version.

Can I purchase additional quotas for SMS and voice notifications in the Free plan?

The quota in the plan package is a hard monthly limit. If you reach the limit, you will not receive any SMS or voice notifications until the limit is reset next month. To raise the limits, please proceed with one of ilert paid plans.

Can I get a discount?

All yearly plans cost 20% less than monthly. So, if you are looking for a better deal, consider switching to annual payment.

Is the SMS limit for the Free plan reset each month?

Yes, you have 100 SMS/voice notifications per every month.

Creating the structures

So, as usual, I tried to make the clone as easy as possible to be copied . Just copy the element named, 'Cloneable Area' and rename it or you can copy all the elements within that class.

Both question and answer are placed within the same row and container for easier management.

Main Interactions for expand and collapse

The main interaction involved here is 'Mouse Click (Tap)' that create the animation for expand and collapse. It is targeting the main container of each row, so that user can click on anywhere within the row/container to expand or collapse an item.

Interaction for icon

Using the same interaction trigger as above, I created an animation to rotate and resize the icon to shape it from a plus to minus.

A little touch-up animation for the paragraph that reveals on expand

To make things a little livelier, I added a nice little touch up to the paragraph by creating a slide in animation from below. So, instead of being still upon expand, it will slide in from below nicely.

Additional interaction to create focus/highlight on specific item (Optional)

I added a focus/highlight effect to make the item that's on hover stands out from the rest. This helps the user to focus on the item that they are reading.

This is definitely optional. You can remove this animation from the interaction setting. It's a separate interaction from the expand/collapse.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.