Elevate your incident management
Free trial for 14 days. No credit card required. Cancel anytime.
Free
Essential incident response for small teams
up to 5 users
Top features:
Pro
Comprehensive incident management for fast-growing teams
per user per month, min. 3 users
All Free features and...
Add-ons:
Scale
Advanced incident management for companies with multiple teams
per user per month, min. 3 users
All Pro features and...
Pro add-ons and...
Enterprise
Ultimate incident management with premium support for mature companies
Let's talk
All Scale features and...
Only pay for the features you really need
Call Routing
Reach the right on-call responder by calling a phone number.
per user, per month
AIOps
Reduce noise with smart alert grouping and filtering. Use AI Voice Agent for human-like conversations with callers and intelligent call routing.
per user, per month
Heartbeat monitors
Check connectivity between your systems and ilert.
per month
per stakeholder, per month, min. 50 stakeholders
Stakeholders
Add users with view-only access to incidents, status pages, and services.
per stakeholder, per month
min. 50 stakeholders
per stakeholder, per month, min. 50 stakeholders
Customize your status page for your audience
Public
per month
Private
per month
Audience-specific
per month
Compare plans
Compare plans
What customers are saying about us
“We are using ilert to fix our problems sooner than our customers are realizing them. ilert gives our engineering and operations teams the confidence that we will react in time.”
“ilert has helped Ingka significantly reduce both MTTR & MTTA over the last 3 years, the collaboration with the team at ilert is what makes the difference.”
“Other teams are now checking whether they would also use ilert.”
FAQ
Frequently Asked Questions
During our trial period, you get access to our full set of features at no costs. No credit card is required.
We currently offer payment by credit card and SEPA direct debit.
Payment by invoice is available for the Enterprise plan only. Our self-service tier is built for maximum automation, allowing us to provide affordable plans. Adding custom payment terms or payment methods would result in high running costs and make the current plan prices untenable. If you are interested in purchasing our Enterprise plan, please contact sales. For all other plans, you can use a credit card or SEPA direct debit.
You can integrate as many monitoring tools as you want at no additional charge.
Yes! Please follow this link to test an interactive online demo or schedule a call with one of our sales representatives.
Anyone with access to your ilert account can receive alerts or is included in an escalation policy, is billed as a user. For view-only access to incidents, services, and status pages, you need to purchase a Stakeholder add-on, available in Scale and Enterprise plans.
ilert is a fully managed software-as-a-service solution. All you need is an internet connection and a modern browser (such as Firefox or Chrome). To use the ilert mobile application, you need an iOS or Android smartphone updated to the latest version.
The quota in the plan package is a hard monthly limit. If you reach the limit, you will not receive any SMS or voice notifications until the limit is reset next month. To raise the limits, please proceed with one of ilert paid plans.
All yearly plans cost 20% less than monthly. So, if you are looking for a better deal, consider switching to annual payment.
Yes, you have 100 SMS/voice notifications per every month.
