Reduce MTTR with bi-directional alerts and on-call schedules using Icinga and ilert
Icinga is a powerful open-source monitoring solution that provides deep visibility into networks, servers, and applications. Known for its flexibility, scalability, and modern interface, Icinga is widely used by IT operations and DevOps teams to track system health, detect outages, and maintain uptime.
By integrating Icinga with ilert, you can turn raw monitoring alerts into actionable, intelligently routed incidents. When Icinga triggers an alert, ilert ensures it’s delivered immediately to the right on-call person via their preferred notification method – whether that’s SMS, phone call, push notification, Slack, Microsoft Teams, or another channel.
ilert uses on-call schedules and escalation policies to ensure full coverage and accountability. If an alert is not acknowledged in time, ilert automatically escalates it to the next available responder, minimizing response delays and reducing the risk of missed incidents. You can also define support hours to control when alerts are delivered, helping your team avoid unnecessary disruptions outside of working hours.
Additionally, ilert’s AI capabilities enhance the Icinga integration by filtering noise, correlating related alerts, and supporting teams during incident response with intelligent recommendations. This means fewer distractions, more context-rich alerts, and faster resolution times. Together, Icinga and ilert offer a complete, AI-augmented monitoring and incident response solution.
Get a call on your phone whenever there's an issue and accept alerts with one click.
Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.
In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.
Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.
Intelligent Alerting
ilert's intelligent grouping feature employs a sophisticated approach to minimize alert duplication.
Alert & on-call analytics
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.
Status pages
Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.
On-call scheduling
ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.
How it works

