Reduce MTTR with bi-directional alerts and on-call schedules using Icinga and iLert

Icinga is a popular open source monitoring solution for network monitoring and application monitoring. With the iLert integration, you can be assured that all of your alerts are acted upon. You will never miss a critical alert and always alert the right person using iLert's on-call schedules, automatic escalation, and multiple alerting channels. When Icinga creates an alert, iLert will alert the on-call person through their preferred channel, including SMS, phone calls, push notifications and Slack. iLert will automatically escalate to the next person, if the alert is not acknowledged. iLert also lets you define alerting rules based on support hours and delay alerts until your support hours start.

Never miss a critical alert from Icinga again

Actionable Alerting

Get notified on multiple channels such as SMS, voice calls, push and Slack and set custom notification rules based on the priority of an incident.

On-call scheduling

iLert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.

Incident & on-call analytics

Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on incidents.

How it works

1

Connect

Icinga

with iLert and send alerts to iLert. See our

integration guide

for instructions.

2

iLert notifies the right people via SMS, push, and voice calls based on-call schedules and notification preferences.

3

Responders acknowledge the incident, inform stakeholders and take actions towards resolution.

Expand your incident communication and connect Icinga with these apps using iLert's outbound integrations

Receive a message in Discord from alerts in Icinga

Icinga

+

Discord

View Documentation

Respond to Icinga alerts in Slack

Icinga

+

Slack

View Documentation

Create JIRA issues from Icinga alerts

Icinga

+

Jira

View Documentation

Send Icinga alerts to Microsoft Teams

Icinga

+

Microsoft Teams

View Documentation