Call Routing

Hotline for on-call teams

Reach the right on-call responder immediately by calling a phone number.

Features

Use the same tool you use to manage alerts to route critical phone calls

Route support calls to the right person using ilert’s on-call schedules and escalation policies. Let callers leave a voicemail or talk to on-call responders.

Call Flows: The Easiest Way to Set up Your Call Routing

The intuitive drag-and-drop interface makes the call routing configuration a breeze, allowing you to set up command sequences and devise multiple scenarios for various users by adding new branches to your flow.

Support hours
IVR menu
Voicemail
Audio message
Ask for PIN code
Route call
Create alert
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