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Jira
Transform Jira issues into alerts and speed up your incident response with ilert
Jira is a powerful project and issue tracking tool used by development, IT, and operations teams to manage tasks, track progress, and collaborate in real time. It helps teams stay organized through customizable workflows, boards, and detailed reporting.
With ilert’s Jira integration, you can automatically create alerts from Jira issues and generate Jira tickets from monitoring alerts – enabling proactive incident handling before issues impact end users. Alerts are routed using ilert’s on-call schedules and escalation policies and delivered via SMS, calls, push, Slack, or Microsoft Teams.
The integration keeps incidents and tickets in sync and leverages ilert AI for noise reduction, alert correlation, and smart summaries. Together, Jira and ilert streamline incident resolution and ensure fast, reliable responses across teams.
Get a call on your phone whenever there's an issue and accept alerts with one click.
Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.
Multi-Channel Alerting
In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.
Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.
Intelligent Alerting
ilert's intelligent grouping feature employs a sophisticated approach to minimize alert duplication.
Alert & on-call analytics
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.
Status pages
Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.
On-call scheduling
ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.
How it works
Resources
Incident response management: A category of its own
Read about the difference between ITSM and IRM tools
A better way to be on-call for your team.
