Reduce MTTR with bi-directional alerts and on-call schedules using Zabbix and iLert

Every department needs a hero. Companies need to know about every movement on their systems and processes that affect the end user, so they can proactively resolve any issues before users notice. Zabbix is a mature enterprise-class open source monitoring solution for network and application monitoring. With iLert’s Zabbix integration, you can automatically create incidents in iLert based on triggers in Zabbix and alert the on-call person through multiple channels, such as phone calls, SMS, push notifications, Slack, and more. Core features of the integrations are actionable alerts, on-call schedules, and alerting based on support hours.

Increase uptime with Zabbix and iLert

Actionable Alerting

Get notified on multiple channels such as SMS, voice calls, push and Slack and set custom notification rules based on the priority of an incident.

On-call scheduling

iLert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.

Incident & on-call analytics

Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on incidents.

How it works

1

Connect

Zabbix

with iLert and send alerts to iLert. See our

integration guide

for instructions.

2

iLert notifies the right people via SMS, push, and voice calls based on-call schedules and notification preferences.

3

Responders acknowledge the incident, inform stakeholders and take actions towards resolution.

Expand your incident communication and connect Zabbix with these apps using iLert's outbound integrations

Create tickets in Autotask from Zabbix triggers

Zabbix

+

Autotask

View Documentation

Respond to Zabbix alerts in Slack

Zabbix

+

Slack

View Documentation

Create JIRA issues from triggers in Zabbix

Zabbix

+

Jira

View Documentation

Receive Zabbix alerts in Microsoft Teams

Zabbix

+

Microsoft Teams

View Documentation