Introducing the ilert × Livewatch native integration
We’re excited to announce that ilert now offers a native integration with Livewatch, unlocking seamless incident escalation from monitoring to response. Starting today, all alerts generated by Livewatch can be automatically ingested, grouped, escalated, and managed from within ilert – closing the loop between detection and resolution.
What is Livewatch?
Livewatch is a German-based server and website monitoring solution that helps you track uptime, detect performance deviations, and get notified the moment something goes wrong.
Key facts about Livewatch:
- Founded in 2006, with nearly two decades of experience in monitoring services.
- Their infrastructure is globally distributed, enabling checks from multiple regions for improved reliability.
- They offer a pay-per-use billing model (with optional subscription enhancements) so you only pay for the checks and alerting you actually use.
- Their dashboard supports configuration of multiple “check types” (ping, HTTP, content checks, etc.) and stores historical results for reporting and trend analysis.
Because Livewatch is lightweight, flexible, and cost-efficient, many operations teams in Germany and beyond use it as their go-to uptime monitoring tool.
Why this integration matters
A monitoring alert is only as valuable as the process that follows. With the new propagation between Livewatch → ilert, you get:
- Automated alert escalation: Alerts fired in Livewatch are sent into alert, so you don’t have to manually act on emails or dashboards.
- Smart alert grouping & deduplication: You can configure how alerts from Livewatch are grouped in ilert to avoid noise and reduce alert fatigue.
- On-call & escalation policies in play: The right people get alerted based on schedules, escalation rules, and fallback rules.
- Mutual resolution: When Livewatch sends a “recover” event (i.e., state transitions back to OK), ilert will automatically resolve the corresponding alert.
- Centralized incident visibility: Your entire incident response workflow–alerts, acknowledgments, escalations, status updates–lives in ilert, even those triggered by Livewatch.
- Faster response times: By cutting out manual handoffs, your team can detect, triage, and respond faster.
Together, ilert and Livewatch make operations tighter, faster, and more reliable.
How to set it up
Configuration takes just a few minutes in both tools.
- Find Livewatch among alert sources in ilert and add it. After following a setup guide, you will receive a unique URL that you will need later.
- In Livewatch, navigate to Contacts and find ilert there. Paste the previously generated integration URL from ilert into the respective field.
If you struggle to connect the tools, don't hesitate to check this documentation article or contact our support team.
