This guide provides a forward-looking framework for transforming incident response with AI.
It starts by analyzing the limitations of current practices, then shows why agentic, AI-powered approaches are viable today. You’ll explore a vision for autonomous incident response with human oversight, supported by a reference architecture and concrete practice examples across autonomy levels L1–L3.
The guide also offers: a detailed implementation roadmap, core metrics to measure success, and a procurement checklist to evaluate solutions.
Finally, it looks at the strategic future outlook, preparing teams to scale incident management with confidence, resilience, and efficiency.
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