The solution for operations teams

One platform for alerting, on-call management and status pages.

Manage on-call, respond to incidents and communicate them via status pages using a single application.

iLert Score on Capterra: 4.7Made in Germany

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The features you need to operate always-on-services

Every feature in iLert is built to help you to respond to incidents faster and
increase uptime.
Reliable & actionable alerting
Reliable alerts via voice, SMS, push notifications, Slack, WhatsApp and more. Frictionless acknowledgement, no need to log-in anywhere
International SMS and voice alerts
Worldwide bi-directional SMS & phone call notifications.
Priority based notification rules
Use more obtrusive alerting methods for alerts that require immediate attention.
Maintenance windows
Keep it quiet during maintenance and temporarily disable one or multiple alert sources for a set period of time.
Support hours
Dynamically classify alert priority based on support hours that you can define per alert source.
On-call management and escalations
Always alert the right person and share on-call responsibility across your team with on-call schedules and automatic escalations.
Escalation policies
Escalation policies connect your alert sources with your team members and define whom to notify in case of an alert.
Calendar export
Make your on-call schedules visible to people outside iLert using live calendar subscriptions.
Flexible on-call scheduling
Define on-call schedules with rotations. Teams can manage their schedules on their own using our mobile app.
On-call reminder notifcation
iLert reminds you via SMS, push and email before any of your on-call shifts begin.
Status pages built for operations teams
Build trust and communicate incidents in seconds with status pages that are connected with your infrastructure.
Public status pages
Blazingly fast public status pages.
Private status pages
Private status pages that you can host on your own domain. Restrict access to defined IP ranges or require password login.
Make it yours
Use custom domains and use your own logo to reflect your brand.
Automation
Connect your status page with your alert sources and communicate incidents on auto-pilot.
Internal incident communication across the company
IT incidents affect the entire service chain. Communicate them in seconds to stakeholders.
Unlimited stakeholders
Scale incident response in your organization with unlimited stakeholder licenses.
Service directory
Provide a self-service service directory to your employees and let them subscribe to  incidents.
Subscriptions
Subscribe entire teams and departments to services and provide them with realtime updates.
Automation
Put your incident communication on auto-pilot with incident templates and automation rules.
Uptime & heartbeat monitoring
Whether it's your website, API or server. iLert lets you monitor the uptime and performance of your entire online presence.
Multiple check locations
No false positives. You only get alerted if your website is not available from two locations.
Root cause analysis
Whenever iLert confirms an outage, it runs additional tests such as traceroute.
Heartbeat monitoring
Monitor cron jobs or the connectivity between your monitoring tools and iLert.
Multiple check types
Monitor uptime and response time using various check types, such as HTTP, TCP, UDP and SSL.
Call routing - hotline for on-call teams
Use the same tool you use to manage alerts to reach on-call teams using a dedicated number.
Custom IVR menu
Personalize your greeting message and route calls based on the callers input (press 1 for cloud, 2 for...).
Schedule based routing
Calls are routed to the right person using your escalation policies and on-call-schedules.
Voicemail
Let callers leave a voicemail if no one is available. Voicemails will be attached to the alert.
International phone numbers
Phone numbers are available from over 50 countries for a localized experience to your customers.

The complete solution for operations teams

iLert is the Uptime Platform designed from the ground up as a single
application and covers the entire incident response lifecycle.
Always alert the right person and share on-call responsibility across your team with on-call schedules and automatic escalations.
On-call
Management
Reliable alerts via voice, SMS, push notifications, Slack and more. Frictionless acknowledgement, no need to log in anywhere.
Alerting
Build trust and communicate incidents in seconds with status pages that are connected with your infrastructure.
Status Page
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call, and Time spent on incidents.
Reporting
Detect & Alert
Prepare
Communicate
Resolve & Learn
Desktop and Mobile illustration
INTEGRATIONS

Get started immediately using our integrations

iLert seamlessly connects with your tools using out pre-built integrations or via email. iLert integrates with monitoring, ticketing, chat, and collaboration tools.

CUSTOMERS

What our customers are saying

The easy integration of alert sources and the reliability of the alerts convinced us. The app offers our employee an easy way to respond to incidents.

Stephan Mund
ASP Manager

iLert successfully helps our team to ensure Ligatus' 24x7 high quality operations.

Sebastian Nohn
Head of Infrastructure and Quality Assurance

iLert has proven to be a reliable and stable solution. Support for the very minor issues that occured within seven years has been outstanding and more than 7,000 incidents have been handled via iLert.

Stefan Hierlmeier
Service Delivery Manager

We are using iLert to fix our problems sooner than our customers are realizing them. iLert gives our engineering and operations teams the confidence that we will react in time.

Dr. Robert Zores
Chief Technology Officer
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