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ilert AI SRE. Investigates, explains, resolves.
Secure AI SRE that investigates alerts across your stack, performs root analysis, and fixes on approval – with you in control.
ilert AI SRE saves your REM sleep
ilert AI SRE analyzes incidents in real time to surface actionable insights.
- Analyzes logs, metrics, and recent changes
- Identifies root causes and similar past incidents
- Suggests rollback paths and other affected services
- Can resolve incidents autonomously
You stay in control: know the why, approve the how
Signals:
ilert AI SRE highlights key log lines, metrics, and recent code or deployment changes.
Why this?
Transparent rationale shows the signals that informed the hypothesis.
Actions:
On approval, restart a service or roll back to the last healthy version.
ilert AI SRE
The only AI SRE secure by design, with privacy built in
Autonomy is in your hands
Choose how the agent operates: run actions automatically or require your approval before execution. You decide the level of automation and oversight for every task.
Transparent & explainable
Every recommendation is backed by evidence. You see the logs, metrics, and changes that shaped the hypothesis, ensuring decisions are understandable before you act.
Complete audit visibility
All signals, hypotheses, and actions are logged in detail. You gain a complete record of what was proposed, approved, and executed for compliance and future learning.
Secure & compliant
AI SRE is built with enterprise requirements in mind. All activity is logged, reversible, and aligned with regulatory standards, giving teams confidence in secure operations.
ilert AI SRE for connected, cross-stack incident intelligence
ilert AI SRE connects to your tech stack, investigates alerts across systems, and surfaces actionable insights.
Benefits
What you get with ilert AI SRE
- Fewer midnight wake‑ups. Routine fixes are suggested automatically.
- Faster MTTR – from digging to deciding in minutes, not hours.
- Better postmortems. Evidence captured during response, not after.
ilert AI
ilert AI for every stage of the incident management process
All ilert agents follow the same principles: human‑in‑the‑loop, read‑only by default, fully auditable.
Prepare
Set it and forget it
On-call schedule assistant
Share your scheduling needs in a simple, chat-like interface. Add team members, rotation rules, and timeframes – and get a ready-to-use on-call calendar everyone can access.
Respond
The first line of response
Let AI take the call
Introducing the ilert AI Voice Agent – your first responder for calls, gathering key details and informing your on-call engineers.
Communicate
Keep stakeholders and clients informed
Status updates in no time
ilert AI analyzes your system and incidents, offering quick updates and managing communications for efficient issue resolution.
Learn
Accelerate feedback loops
Postmortems that drive change
Paired with ilert ChatOps features, ilert AI seamlessly gathers context from your incident chat channels and alert timelines. It then synthesizes that data into a clear, structured, and actionable postmortem – automatically. By removing the manual effort of documentation, ilert AI transforms postmortems from a chore into a powerful learning tool, giving your team more time to focus on what really matters: driving improvements and preventing future incidents.
We pledge to
Our AI commitment
ilert is introducing AI-first incident management with intelligent agents that span the stages of the incident lifecycle and understand your systems, alerts, and workflows. It pulls context from across tools, surfaces probable causes, and helps responders take the right action faster.
AI-first today, AI-native tomorrow
ilert is AI First today. We’re embedding AI into the core workflows of our product, starting with real-time incident triage and root cause analysis. But we’re intentionally building the foundations for an AI-native future, where intelligent agents are not just integrated – they’re indispensable.
AI-first and privacy-first
We champion AI-first to accelerate decisions and automate workflows, embedding Privacy First with data sovereignty, end-to-end encryption, and GDPR compliance. From day one, we’re building intelligent systems that are as protective of confidentiality as they are innovative.
AI to augment, not to replace
We’re building agents that remediate routine issues like restarts, config tweaks, safe rollbacks, and only wake you if they can’t solve the problem. They won’t replace humans; they’ll reclaim your REM sleep.
What else?
Frequently Asked Questions
Quickly find answers and clarity about ilert AI.
Do you use my data to train models?
No. We don’t use your data to train models and have opted out of data training with all of our LLM providers.
Do you require write access to my observability stack or CI/CD pipeline?
No. Read-only API keys are sufficient. When ilert AI suggests a rollback, for instance, you’ll get a direct link to perform the action yourself.
Is personal data (PII data) shared with external AI models?
No. We only use alert incident-related data. We don’t share personal or user-level performance data with external AI models. Our privacy-first approach ensures your data stays secure and compliant.
Where does AI data processing happen?
All AI workloads run on dedicated servers hosted in our EU regions (Frankfurt and Stockholm).
What if I don’t want to use AI, can I turn it off?
Absolutely. You can choose not to use AI.
Do you send data to OpenAI?
We use foundational models hosted by AWS, Microsoft Azure, or OpenAI, depending on your location. For EU customers, all AI processing happens within Europe using AWS or Microsoft infrastructure – no data leaves the EU, and no personal or sensitive information is sent to OpenAI’s global endpoints. Customers outside the EU may use OpenAI or AWS, always under strict access controls and encryption at rest and in transit.
Ready to explore the power of AI in incident management?
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