Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
ilert AI for every stage of the incident management process
Intelligent and secure agents to augment your decision-making without taking control from you.
AI-first. All-in-one incident management.
Prepare
Set it and forget it
On-call schedule assistant
Share your scheduling needs in a simple, chat-like interface. Add team members, rotation rules, and timeframes, and get a ready-to-use on-call calendar everyone can access.
Respond
Your AI-powered incident response toolkit
No more alert fatigue
Intelligent grouping and filtering
ilert AI merges similar alerts based on content, so your team can concentrate on what matters. Fine-tune the similarity threshold and apply event filters to turn only the right signals into alerts.
The first line of response
Let AI take the call
Meet the ilert AI Voice Agent – your frontline responder for inbound calls. It greets callers, captures key details, and delivers clear, contextual handovers to your on-call engineers, so they can jump straight into action.
24/7 companion
ilert Responder – your real-time incident advisor
ilert Responder is an intelligent agent that analyzes incidents in real time. It connects to your observability stack, investigates alerts across systems, and surfaces actionable insights, without taking control away from your team.
Features
- Analyze logs, metrics, and recent changes autonomously
- Identify root causes and similar past incidents
- Suggest responders, rollback paths, or related service
- Ask questions in natural language and get direct, evidence-backed answers
Highlights
- Read-only by default
- Transparent & explainable
- Fully auditable
- Built with privacy in mind
- Secure by design & compliant with industry standards
Communicate
Keep stakeholders and clients informed
Status updates in no time
ilert AI, trained to comprehend your system and incident nature, delivers clear, timely updates. You can focus on incident resolution as our AI expertly drafts effective communications for your audience. ilert AI ensures professionalism of the messaging displayed on your status pages and boosts your team’s efficiency by determining the services affected and the severity level of the incident.
Learn
Accelerate feedback loops
Postmortems that drive change
Paired with ilert ChatOps features, ilert AI seamlessly gathers context from your incident chat channels and alert timelines. It then synthesizes that data into a clear, structured, and actionable postmortem – automatically. By removing the manual effort of documentation, ilert AI transforms postmortems from a chore into a powerful learning tool, giving your team more time to focus on what really matters: driving improvements and preventing future incidents.
We pledge to
Our AI commitment
ilert is introducing AI-first incident management – with intelligent agents that span the stages of the incident lifecycle and understand your systems, your alerts, and your workflows. It pulls context from across tools, surfaces probable causes, and helps responders take the right action faster.
AI-first today, AI-native tomorrow
ilert is AI First today. We’re embedding AI into the core workflows of our product, starting with real-time incident triage and root cause analysis. But we’re intentionally building the foundations for an AI-native future, where intelligent agents are not just integrated – they’re indispensable.
AI-first and privacy-first
We champion AI-first to accelerate decisions and automate workflows, embedding Privacy First with data sovereignty, end-to-end encryption, and GDPR compliance. From day one, we’re building intelligent systems that are as protective of confidentiality as they are innovative.
AI to augment, not to replace
We’re building agents that remediate routine issues like restarts, config tweaks, safe rollbacks, and only wake you if they can’t solve the problem. They won’t replace humans; they’ll reclaim your REM sleep.
What else?
Frequently Asked Questions
Quickly find answers and clarity about ilert AI.
Do you use my data to train models?
No. We don’t use your data to train models and have opted out of data training with all of our LLM providers.
Do you require write access to my observability stack or CI/CD pipeline?
No. Read-only API keys are sufficient. When ilert AI suggests a rollback, for instance, you’ll get a direct link to perform the action yourself.
Is personal data (PII data) shared with external AI models?
No. We only use alert incident-related data. We don’t share personal or user-level performance data with external AI models. Our privacy-first approach ensures your data stays secure and compliant.
Where does AI data processing happen?
All AI workloads run on dedicated servers hosted in our EU regions (Frankfurt and Stockholm).
What if I don’t want to use AI, can I turn it off?
Absolutely. You can choose not to use AI.
Do you send data to OpenAI?
We use foundational models hosted by AWS, Microsoft Azure, or OpenAI, depending on your location. For EU customers, all AI processing happens within Europe using AWS or Microsoft infrastructure – no data leaves the EU, and no personal or sensitive information is sent to OpenAI’s global endpoints. Customers outside the EU may use OpenAI or AWS, always under strict access controls and encryption at rest and in transit.
Ready to explore the power of AI in incident management?
Activate your no-cost trial today.
Start for free
