TOPdesk is a mature software that helps organizations get up to speed with excellent service management.
You can take advantage of iLert’s advanced two-way alerting and on-call scheduling capabilities. Our integration syncs events and tickets between TOPdesk and iLert.
Use and prioritize incoming events from thousands of sources in iLert and create tickets for your operators in TOPdesk.
Use TOPdesk actions to create incidents in iLert and deliver them with high priority to the most fitting first responder to handle the case.
Check out our TOPdesk integration guide for detailed instructions on how to integrate TOPdesk with iLert.