WhaTap + ilert: AI-first incident response for unified observability

WhaTap is an AI-native observability platform. As a SaaS-based unified IT monitoring service provider, it offers comprehensive monitoring across a wide range of IT environments, including servers, applications, databases, and Kubernetes, within a single platform.

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Leveraging innovative data integration and correlation analysis technologies, WhaTap enables real-time visibility into system issues and supports identifying and resolving root causes, delivering observability in its true sense.

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Currently, WhaTap Labs serves more than 1,200 customers across domestic and international markets and is expanding globally, including Japan, Southeast Asia, and the United States.

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The ilert integration for WhaTap turns comprehensive observability into lightning-fast action. By connecting WhaTap’s unified monitoring to ilert’s AI-first incident management platform, DevOps and IT operations teams can automate their entire incident response workflow. When WhaTap identifies a system anomaly or performance bottleneck in your Kubernetes clusters or databases, ilert ensures that the right person is notified immediately through high-priority alerts via voice, SMS, or mobile push.

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Users benefit from a seamless flow between root-cause analysis and resolution. ilert enriches WhaTap alerts with on-call schedules, automated escalation policies, and AI-assisted incident communications. This synergy allows SREs and IT administrators to minimize downtime, streamline communication across stakeholders, and significantly lower MTTR. By combining WhaTap's deep visibility with ilert’s robust response engine, organizations can maintain resilient digital services in even the most complex IT environments.

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