Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses streamline their sales, marketing, and customer service processes. It provides various tools and functionalities to manage and track customer interactions, sales leads, and marketing campaigns. Salesforce helps businesses improve customer relationships, increase sales efficiency, and drive overall growth and success. To always catch technical issues and anomalies and acknowledge them at the earliest stages, connect Salesforce to ilert. Engineers will be able to receive alerts via SMS, voice, and push notifications and take immediate action to reduce the incident's impact on the business.
Get a call on your phone whenever there's an issue and accept alerts with one click.
Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.
In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.
Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.
Get notified on multiple channels such as SMS, voice calls, push and Slack and set custom notification rules based on the priority of an alert.
ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.
Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.
Connect
Salesforce
with ilert and send alerts to ilert. See our
integration guidefor instructions.
ilert notifies the right people via SMS, push, and voice calls based on-call schedules and notification preferences.
Responders acknowledge the alert, inform stakeholders and take actions towards resolution.