Increase uptime with bi-directional alerts and on-call schedules using Pingdom and ilert
Pingdom is a widely used web performance and uptime monitoring service that tracks website availability and response times using a global network of probe servers. It helps DevOps teams, IT administrators, and website operators detect outages and latency issues from various geographic locations, ensuring end users have a smooth and reliable digital experience.
By integrating Pingdom with ilert, you extend its alerting capabilities with intelligent incident management features. Whenever Pingdom detects downtime or a performance degradation, ilert creates an alert and routes it automatically to the right person using predefined on-call schedules and escalation policies. Notifications are delivered through multiple channels – including SMS, phone calls, push notifications, Slack, and Microsoft Teams – ensuring your team is always informed, no matter the time or location.
If an alert goes unacknowledged, ilert escalates it to the next person in the chain until it’s resolved. This helps reduce mean time to acknowledge (MTTA) and improves your team’s overall responsiveness.
The integration is especially useful for teams with 24/7 service obligations or SLA requirements. You can also configure support hours to delay non-critical alerts outside business hours, avoiding unnecessary interruptions.
Get a call on your phone whenever there's an issue and accept alerts with one click.
Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.
In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.
Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.
Intelligent Alerting
ilert's intelligent grouping feature employs a sophisticated approach to minimize alert duplication.
Alert & on-call analytics
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.
Status pages
Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.
On-call scheduling
ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.
How it works
Resources
Try ilert reliable alerting
Acknowledge alerts instantly via SMS, push, voice call, and more – no login required.
