Cover the full incident cycle with ilert integration for New Relic

New Relic is a software analytics platform designed to help organizations gain deep insights into their applications and infrastructure performance and health. New Relic collects and analyzes data on various metrics, such as response times, error rates, and resource utilization, allowing businesses to identify and troubleshoot performance issues. With ilert's integration, you can extend New Relic with reliable and actionable alerting and establish a robust incident management system that covers a complete incident cycle.

New Relic and Voice Call

Get a call on your phone whenever there's an issue and accept alerts with one click.

New Relic and Android or iOS Push Notifications

Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.

Multi-Channel Alerting

New Relic and SMS

In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.

New Relic and Chat Tools

Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.

Never miss a critical alert from New Relic again

Actionable Alerting

Get notified on multiple channels such as SMS, voice calls, push and Slack and set custom notification rules based on the priority of an alert.

On-call scheduling

ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.

Alert & on-call analytics

Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.

Status pages

Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.

How it works

1

Connect

New Relic

with ilert and send alerts to ilert. See our

integration guide

for instructions.

2

ilert notifies the right people via SMS, push, and voice calls based on-call schedules and notification preferences.

3

Responders acknowledge the alert, inform stakeholders and take actions towards resolution.

Expand your incident communication and connect New Relic with these apps using ilert's outbound integrations

Get started with ilert + New Relic and increase your uptime

A better way to be on-call for your team.
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