Dispatch alerts from machines and turn them into incidents with ilert integration for IXON

Ixon Cloud is a cloud-based industrial automation platform enabling businesses to remotely connect, monitor, and control their machines and processes. It provides a secure and scalable infrastructure for managing industrial devices, such as PLCs, HMIs, and robots, over the Internet. With Ixon Cloud, organizations can remotely access and troubleshoot their machines, monitor real-time data, and perform diagnostics and maintenance tasks from anywhere. By integrating ilert with IXON, you can seamlessly send real-time notifications from your machine(s) to ilert. This integration enables you to leverage ilert's robust alerting, scheduling, and escalation capabilities, ensuring that critical alerts from your machines are promptly delivered to the appropriate specialists.

Ixon Cloud and Voice Call

Get a call on your phone whenever there's an issue and accept alerts with one click.

Ixon Cloud and Android or iOS Push Notifications

Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.

Multi-Channel Alerting

Ixon Cloud and SMS

In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.

Ixon Cloud and Chat Tools

Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.

Never miss a critical alert from Ixon Cloud again

Actionable Alerting

Get notified on multiple channels such as SMS, voice calls, push and Slack and set custom notification rules based on the priority of an alert.

On-call scheduling

ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.

Alert & on-call analytics

Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.

Status pages

Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.

How it works

1

Connect

Ixon Cloud

with ilert and send alerts to ilert. See our

integration guide

for instructions.

2

ilert notifies the right people via SMS, push, and voice calls based on-call schedules and notification preferences.

3

Responders acknowledge the alert, inform stakeholders and take actions towards resolution.

Expand your incident communication and connect Ixon Cloud with these apps using ilert's outbound integrations

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