Dispatch alerts from machines and turn them into incidents with ilert integration for IXON

Ixon Cloud is a cloud-based industrial automation platform that allows manufacturers, machine builders, and service providers to remotely access, monitor, and control machines and processes across global production sites. It provides a secure, scalable infrastructure for managing industrial devices such as PLCs, HMIs, drives, and robots – all through a browser-based interface. With Ixon Cloud, teams can monitor real-time machine data, perform remote diagnostics, and deliver proactive maintenance without being physically on-site.

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By integrating Ixon Cloud with ilert, you can extend your industrial monitoring workflows with powerful incident response capabilities. Real-time alerts generated by Ixon – whether due to abnormal conditions, failures, or threshold breaches – can be automatically routed to ilert and delivered as notifications to the right person via their preferred channel, including SMS, phone calls, push notifications, Slack, Microsoft Teams, and more.

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This integration ensures that your maintenance or engineering teams never miss critical machine alerts. With ilert, you can configure on-call schedules, define escalation paths, and set support-hour rules to avoid unnecessary disruptions outside working hours. ilert AI further enhances your setup with intelligent alert correlation, noise suppression, and incident communication support – enabling faster troubleshooting and reducing downtime.