Reduce MTTR and reach 24/7 uptime with ilert integration for Catchpoint

Catchpoint is a reputable platform for digital experience monitoring. It empowers users to monitor and analyze the performance of their websites, applications, APIs, and networks, ensuring excellent customer experiences with deep insights across the internet stack. Featuring a global observability network, Catchpoint provides visibility and reachability from numerous vantage points around the world. The platform is also known for its managed services and is trusted by some of the world's leading brands to anticipate, detect, and rapidly resolve issues. ilert integrates seamlessly with Catchpoint, enabling users to utilize various alerting channels for quick issue acknowledgment. Additionally, ilert offers incident communication tools like status pages, which help speed up the response process and assist users in reducing MTTR.

Catchpoint and Voice Call

Get a call on your phone whenever there's an issue and accept alerts with one click.

Catchpoint and Android or iOS Push Notifications

Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.

Multi-Channel Alerting

Catchpoint and SMS

In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.

Catchpoint and Chat Tools

Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.

Never miss a critical alert from Catchpoint again

Actionable Alerting

Get notified on multiple channels such as SMS, voice calls, push and Slack and set custom notification rules based on the priority of an alert.

On-call scheduling

ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.

Alert & on-call analytics

Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.

Status pages

Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.

How it works

1

Connect

Catchpoint

with ilert and send alerts to ilert. See our

integration guide

for instructions.

2

ilert notifies the right people via SMS, push, and voice calls based on-call schedules and notification preferences.

3

Responders acknowledge the alert, inform stakeholders and take actions towards resolution.

Expand your incident communication and connect Catchpoint with these apps using ilert's outbound integrations

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