Alerts and notifications
|iOS / Android push notifications
Get notified about incidents via push notifications using our mobile apps. Notifications are actionable, so you can acknowledge an incident without opening our app, even from your Apple Watch.
Email notifications about triggered incident and incident updates. iLert also lets you acknowledge, escalate or resolve incidents via personalized one-click links in email notifications. No need to login into our app.
|SMS / voice notifications
Worldwide bi-directional SMS & voice notifications. Acknowledge incidents by replying to an SMS or by pressing a number during a voice notification. For many countries, our SMS messages are sent from a local number.
|50 per user||Unlimited||Unlimited||Unlimited|
|Priority based notification rules
Define notification rules based on the priority of an incident. This lets you use more obtrusive alerting methods for incidents that require immediate attention and less obtrusive methods for the ones that don’t.
Temporarily disable one or multiple alert sources for a set period of time. An alert source with an ongoing maintenance will not create any incidents.
Dynamically classify incident priority based on support hours that you can define per alert source.
On-call management and escalations
Escalation policies connect your alert sources with your team members and define whom to notify in case of an incident.
Define on-call schedules with or without rotations. Teams can manage their schedules on their own and change shifts using our mobile app.
Reach the right on-call responder immediately by calling a phone number. Calls will be routed using the same escalation policies and on-call schedules that you use four your alert sources.
|5 € per user|
|Monitoring / inbound integrations
Use our inbound integrations to integrate your monitoring or ticketing tools with iLert. Inbound integrations create, acknowledge, or resolve incidents in iLert.
iLert integrates with various messaging and collaboration tools such as Slack and Microsoft Teams.
iLert integrates with various incident management and ticketing tools such as JIRA, ServiceNow, or Zendesk.
|SMS alert sources
Send alerts to iLert via SMS without requiring a working internet connection. This is useful in situations where you want to get alerted if your internet connection is down or in environments, where you don’t have an internet connection, at all.
|10 € per source||10 € per source||10 € per source|
|Uptime & response time monitoring
Monitor uptime and response time using various check types, such as HTTP, TCP and UDP checks and get alerted if any of your sites are down.
|Public uptime reports
Shareable, interactive uptime and response time reports for your web sites
|Advanced check types
Further check types, such as ICMP ping.
|Number of monitors
The number of uptime monitors that you can create depend on the number of seats you purchase.
|# of users x 5||# of users x 5||# of users x 10|
The interval determines how often an uptime monitor checks your site for its availability and response time.
|5 minutes||1 minute||1 minute||1 minute|
The timeout threshold after which your site is considered down, if its response takes longer than the timeout. You can set it to as low as 1 second on the Professional plan and above.
Get detailed information about key metrics such as MTTA and MTTR
|Single sign on
Manage your users and their credentials using any SAML-compliant identity provider, such as Okta or OneLogin.
|Google SSO||SAML, Okta, OneLogin, ...||SAML, Okta, OneLogin, ...|
Keep business stakeholders in-the loop about ongoing incidents without hassle and interrupting your workflow.
We’ll get back to you within minutes
|Email & chat||Email & chat||Phone, email & chat||Phone, email & chat|