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time to take action
Opsgenie is sunsetting – migrate with confidence
ilert offers a modern Opsgenie alternative that’s easier to set up, friendlier to scale, and backed by human support.
What’s not working with the Opsgenie migration plan to JSM and Compass?
Many Opsgenie customers are facing critical blockers with Atlassian’s proposed path forward:
Opsgenie migration plan
❌ Unexpected pricing changes: Switching to Jira Service Management and combining it with Compass often means significantly higher costs.
❌ Unnecessary complexity: Forced bundling with ITSM adds layers you might not need.
❌ Two tools instead of one: JSM and Compass split the stack, increasing operational overhead.
❌ Impersonal support: Canned responses, no migration guidance, and slow turnaround times.
ilert offer
✅ Predictable, transparent pricing: No ITSM bundles or bloated enterprise tiers – only what you actually need.
✅ Simple-to-use, focused incident management platform: No need to rely on or integrate ITSM.
✅ One unified solution: Alerts, on-call schedules, status pages, deployment events, and incident comms – all in one platform.
✅ Human support: Talk to an engineer, not a bot. Migration assistance is included for free.
Is European 🇪🇺 compliance critical for your business?
ilert is GDPR-ready, fully hosted in the EU, and trusted by security-conscious teams. Learn more about ilert security commitment.
For companies that have to migrate their Opsgenie setup to Compass, the process can be complicated, as Compass is hosted in the US only and yet has unclear compliance with GDPR and EU data regulations.
Migrating from Opsgenie to ilert? It’s easier than you think.
Moving to ilert is simple and streamlined. We support automated migration for users, teams, schedules, and escalation policies – so your core setup comes with you.
Once migrated, just reconnect your alert sources. ilert offers 130+ out-of-the-box integrations, most of which mirror Opsgenie’s – making the switch as easy as updating URLs or API keys.
Need help? A dedicated ilert Customer Success Manager will guide your migration and validate your setup – at no extra cost. Simply fill out the form below, and we’ll be in touch.
Request a consultation to migrate from Opsgenie
Customer experiences
Migration stories from real users
Discover how companies across industries switched to ilert without disruption – supported by our hands-on team every step of the way.
“Reliable and easy to integrate into our workflows“
"Switching from Opsgenie to ilert was straightforward, and the platform has proven to be both reliable and easy to integrate into our workflows. With Vindral's high SLA requirements, dependability is essential, and ilert has delivered."
Per Mafrost, CTO
Migrated to ilert in September 2025
Migrated to ilert in September 2025
Comparison: ilert and Opsgenie
Intelligent alert grouping
AI Responder
Postmortems
AI-assisted
Only manual and template-based
Comprehensive call routing
Only a limited version
Heartbeat monitoring
Free
Available in higher plans
Unlimited Incidents
Free
Available in higher plans
Access to all API features
Free
Available in higher plans
Unlimited API calls
Free
Available in higher plans
Status pages
SMS notifications for stakeholder users
Based on information publicly available on 09/07/2025
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