AI-first incident management for every team
Free trial for 14 days. No credit card required. Cancel anytime.
Enterprise
For teams running critical infrastructure at scale
Starts from
per user per month (billed annually)
per user per month
All Scale features and:
Scale
For growing teams managing cross-functional incidents
Limited time offer: For new users
per user per month, min. 3 users
All Pro features and:
Pro
For engineering teams handling on-call rotations
per user per month, min. 3 users
All Free features and...
Free
Essential alerting for small teams getting started - up to 5 users.
Only pay for the features you really need
Call Routing
Reach the right on-call responder by calling a phone number.
per user, per month
Heartbeat monitors
Check connectivity between your systems and ilert.
per month
per month
Customize your status page for your audience
Public
per month
Private
per month
Audience-specific
per month
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Frequently Asked Questions
How does the trial work?
During our trial period, you get access to our full set of features at no costs. No credit card is required.
What payment options are available?
We offer payment by credit card, SEPA direct debit, and invoice. Invoice payment is available for Enterprise customers and for annual subscriptions of €2,000 or more (currently limited to Germany).
Can we pay by invoice?
Payment by invoice is available for Enterprise customers as well as for annual subscriptions of €2,000 or more, fully automated, with no manual steps required. Invoice payment for annual subscriptions is rolling out gradually, starting with German customers, with expansion to other EU countries and the US to follow. For all other plans, you can pay by credit card or SEPA direct debit.
How many monitoring tools can I connect to ilert?
You can integrate as many monitoring tools as you want at no additional charge.
Do you have a demo?
Yes! Please follow this link to schedule a call with one of our sales representatives.
How many users do I need?
Anyone with access to your ilert account can receive alerts or is included in an escalation policy, is billed as a user. For view-only access to incidents, services, and status pages, you need to purchase a Stakeholder add-on, available in Scale and Enterprise plans.
What do I need to use ilert?
ilert is a fully managed software-as-a-service solution. All you need is an internet connection and a modern browser (such as Firefox or Chrome). To use the ilert mobile application, you need an iOS or Android smartphone updated to the latest version.
Can I purchase additional quotas for SMS and voice notifications in the Free plan?
The quota in the plan package is a hard monthly limit. If you reach the limit, you will not receive any SMS or voice notifications until the limit is reset next month. To raise the limits, please proceed with one of ilert paid plans.
Can I get a discount?
All yearly plans cost 20% less than monthly. So, if you are looking for a better deal, consider switching to annual payment.
Is the SMS limit for the Free plan reset each month?
Yes, you have 100 SMS/voice notifications per every month.
