CALL ROUTING MEETS ON-CALL ALERTING

Setup a flexible incident call hotline that fits your needs

Configure in minutes and handle in-coming calls with our incident management platform.

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call hotline or center with on-call duty

Why choose iLert for your incident hotline?

Dead simple setup e.g. deliver incident hotline calls to on-duty agents and automatically update tickets in Jira

Easy setup

There is no training required to configure your incident hotline with iLert. We take care of the hard parts for you.

On-call management & escalations

Benefit from on-call management that is easy to setup yet offers a powerful mix of customizable features that fit the schedules of your team.

Ticketing solution integrations

TOPdesk? Jira? ServiceNow? Zendesk? .. dont worry, we got you covered with our self-service integrations.

Customizable hotline solutions embedded into an intelligent alerting platform

Start free and improve the way you handle incident inquiries and on-call duty. Setup once and profit of alerts, incident management and integration connectors to the tools you love e.g. Slack or Microsoft Teams. iLert’s alerting platform continously improves and so will your on-call and call routing capabilities.

Require a custom tailored integration for your solution? Just get in contact with us and we will work out an integration plan that fits your team’s requirements.

Superpower your on-call teams with iLert

Works with the tools you love

Use our native out-of-the box integrations and connect iLert with monitoring, chat, and collaboration tools.

Logic to your liking

Extend iLert and perform custom actions on incidents, e.g. creating a ticket or restarting a server.

Flexible API

Use our Events or Webhooks API to build your own customer integration.