The solution for operations teams

One platform for alerting, on-call management and status pages.

Manage on-call, respond to incidents and communicate them via status pages using a single application.

iLert Score on Capterra: 4.7Made in Germany

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The features you need to operate always-on-services

Every feature in ilert is built to help you to respond to incidents faster and
increase uptime.
Reliable & actionable alerting
Reliable alerts via voice, SMS, push notifications, Slack, WhatsApp and more. Frictionless acknowledgement, no need to log-in anywhere
International SMS and voice alerts
Worldwide bi-directional SMS & phone call notifications.
Priority based notification rules
Use more obtrusive alerting methods for alerts that require immediate attention.
Automation with alert actions
Execute pre-defined actions, such as creating a ticket in ServiceNow, setting up a conference in Microsoft Teams or running playbooks.
Maintenance windows
Keep it quiet during maintenance and temporarily disable one or multiple alert sources for a set period of time.
On-call management and escalations
Always alert the right person and share on-call responsibility across your team with on-call schedules and automatic escalations.
Escalation policies
Escalation policies connect your alert sources with your team members and define whom to notify in case of an alert.
Calendar export
Make your on-call schedules visible to people outside iLert using live calendar subscriptions.
Flexible on-call scheduling
Define on-call schedules with rotations. Teams can manage their schedules on their own using our mobile app.
On-call reminder notifcation
iLert reminds you via SMS, push and email before any of your on-call shifts begin.
Status pages built for operations teams
Build trust and communicate incidents in seconds with status pages that are connected with your infrastructure.
Private & public status pages
Use blazingly fast public pages or private status pages that you can host on your own domain. Restrict access to defined IP ranges or require password login.
Metrics
Go beyond uptime status and include metrics in your status page that give more insights into the health of your service like API response time, API error rates, number of open tickets and more.
Make it yours
Use custom domains and use your own logo to reflect your brand.
Automation
Connect your status page with your alert sources and communicate incidents on auto-pilot.
Internal incident communication across the company
IT incidents affect the entire service chain. Communicate them in seconds to stakeholders.
Unlimited stakeholders
Scale incident response in your organization with unlimited stakeholder licenses.
Service directory
Provide a self-service service directory to your employees and let them subscribe to  incidents.
Subscriptions
Subscribe entire teams and departments to services and provide them with realtime updates.
Automation
Put your incident communication on auto-pilot with incident templates and automation rules.
Call routing - hotline for on-call teams
Use the same tool you use to manage alerts to reach on-call teams using a dedicated number.
Custom IVR menu
Personalize your greeting message and route calls based on the callers input (press 1 for cloud, 2 for...).
Schedule based routing
Calls are routed to the right person using your escalation policies and on-call-schedules.
Voicemail
Let callers leave a voicemail if no one is available. Voicemails will be attached to the alert.
International phone numbers
Phone numbers are available from over 50 countries for a localized experience to your customers.
ChatOps for Incident Management
Collaborate on incidents in Slack or Microsoft Teams and create AI-assisted postmortems in no time.
Real-time collaboration
Optimize incident responses with our real-time collaboration feature, enabling chat and video discussions for quick coordination.
Execute alert actions
Perform alert actions like reverting commits directly from the chat interface, minimizing context switching and speeding up incident resolution.
All in one platform
Manage every stage of the incident response lifecycle in ilert. Prepare, respond, communicate and learn from every incident.
AI-assisted post-mortems
Coming soon
Chat messages are automatically logged for AI-assisted post-mortems, enabling insight extraction and improvement identification.

The complete solution for operations teams

ilert is the Uptime Platform designed from the ground up as a single
application and covers the entire incident response lifecycle.
Always alert the right person and share on-call responsibility across your team with on-call schedules and automatic escalations.
On-call
Management
Reliable alerts via voice, SMS, push notifications, Slack and more. Frictionless acknowledgement, no need to log in anywhere.
Alerting
Build trust and communicate incidents in seconds with status pages that are connected with your infrastructure.
Status Page
Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call, and Time spent on incidents.
Reporting
Detect & Alert
Prepare
Communicate
Resolve & Learn
Desktop and Mobile illustration
INTEGRATIONS

Get started immediately using our integrations

ilert seamlessly connects with your tools using out pre-built integrations or via email. ilert integrates with monitoring, ticketing, chat, and collaboration tools.

CUSTOMERS

What our customers are saying

The easy integration of alert sources and the reliability of the alerts convinced us. The app offers our employee an easy way to respond to incidents.

Stephan Mund
ASP Manager

The overall experience is actually absolutely great and I'm very happy that we decided to use this product and your services.

Timo Manuel Junge
Head of Microsoft Systems & Services

ilert has proven to be a reliable and stable solution. Support for the very minor issues that occured within seven years has been outstanding and more than 7,000 incidents have been handled via ilert.

Stefan Hierlmeier
Service Delivery Manager

We are using ilert to fix our problems sooner than our customers are realizing them. ilert gives our engineering and operations teams the confidence that we will react in time.

Dr. Robert Zores
Chief Technology Officer


We even recommend ilert to our own customers.

Maximilian Krieg
Leader of Managed Network & Security

ilert is a low maintenance solution, it simply delivers [...] as a result, the mental load has gone.

Tim Dauer
VP Tech
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