Reduce MTTR with bi-directional alerts and on-call schedules using Prometheus and ilert

Prometheus is an open-source systems monitoring and alerting toolkit that uses a pull-based approach to collecting metrics in a time-series database. With ilert's Prometheus integration, you can automatically create alerts in ilert using the Prometheus' Alertmanager. That way, you will never miss a critical alert and always alert the right person using ilert's on-call schedules, automatic escalation, and multiple alerting channels. When the Alertmanager triggers an alert, ilert will alert the on-call person through their preferred channel, including SMS, phone calls, push notifications and Slack. ilert will automatically escalate to the next person if the alert is not acknowledged. ilert also lets you define alerting rules based on support hours and delay alerts until your support hours start.

Prometheus and Voice Call

Get a call on your phone whenever there's an issue and accept alerts with one click.

Prometheus and Android or iOS Push Notifications

Use ilert apps to receive alerts on your smartwatch and be notified even when your phone is in Sleep Mode. You can acknowledge alerts with just one tap.

Multi-Channel Alerting

Prometheus and SMS

In many countries, ilert text messages are sent from local numbers. Just reply to SMS to take over the alert.

Prometheus and Chat Tools

Send alerts to Microsoft Teams, Slack, Telegram, WhatsApp and DignTalk, and use ilert ChatOps features to streamline your incident management process.

Never miss a critical alert from Prometheus again

Actionable Alerting

Get notified on multiple channels such as SMS, voice calls, push and Slack and set custom notification rules based on the priority of an alert.

On-call scheduling

ilert offers a flexible scheduling solution that lets you create rotation-based recurring schedules, and static schedules with a calendar like UI.

Alert & on-call analytics

Advanced reporting capabilities give on-call teams insights into all-things on-call and report key metrics like MTTA, MTTR, Time on-call and Time spent on alerts.

Status pages

Establish trust and relay incidents swiftly using status pages integrated with your infrastructure.

How it works

1

Connect

Prometheus

with ilert and send alerts to ilert. See our

integration guide

for instructions.

2

ilert notifies the right people via SMS, push, and voice calls based on-call schedules and notification preferences.

3

Responders acknowledge the alert, inform stakeholders and take actions towards resolution.

Expand your incident communication and connect Prometheus with these apps using ilert's outbound integrations

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